What should I consider when choosing an IT service provider?

The IT services industry is constantly evolving, with several trends shaping its future. One significant trend is the increasing adoption of artificial intelligence and machine learning, which are being used to enhance service delivery and automate routine tasks. Additionally, the shift towards remote work has led to a greater demand for cloud-based solutions and cybersecurity measures. Businesses are also focusing on sustainability, seeking IT providers that prioritize eco-friendly practices and solutions.